After-Sales Commitment
Statement of service commitment:
Our company has over ten years of experience in producing professional siliceous refractories. We use high-quality raw materials, have advanced production equipment, precise physical and chemical testing equipment, and have established an effective management system to ensure the stability of product quality. We solemnly promise customers with high-quality product quality and high-quality after-sales service.
I. Product Quality Commitment
Our company passed the ISO90001-2000 quality management system in 2007 and the ISO90001-2008 quality management system re-inspection in 2010. And during the production process, we operate in strict accordance with the procedural documents, quality assurance manuals, and work instructions specified in the ISO90001-2008 quality management system, forming effective quality control measures and keeping product quality under control.
1. Our company produces refractory products in strict accordance with national and industry standards, and is responsible for product quality.
2. We strictly control the quality of raw materials, conduct quality analysis on each batch of raw materials in accordance with national standards, strictly follow the principle of not allowing unqualified raw materials to enter the factory, and strictly control the quality of each batch of raw materials when entering the factory.
3. Throughout the entire production process, we strictly control the raw material selection, granulation, mixing, forming, loading of kiln, sintering, kiln inspection, and product factory inspection, and conscientiously carry out self-inspection, mutual inspection, special inspection, and other means to ensure the continuity and traceability of quality management. In addition, we fully implement the responsibility system in the production process, which means that the previous process is responsible for the next process, and the next process strictly implements the all-member responsibility system of not allowing the unqualified products from the previous process to proceed to the next process.
4. Each link in the production process is sampled and analyzed by full-time quality inspectors, and the unqualified semi-finished products are not allowed to flow into the next process.
Bidding Documents of Xinmi Zhenfa Refractory Materials Co., Ltd.
Address: Fangshan Village, Micun Town, Xinmi City, Henan Province, China Tel.: 0371-69220868 Fax: 0371-69220777 Post Code: 452394
Address: Fangshan Village, Micun Town, Xinmi City, Henan Province, China Tel.: 0371-69220868 Fax: 0371-69220777 Post Code: 452394
II. After-sales Service Commitment
1. Provide quality and technical consulting services for customers to purchase and use our refractory products free of charge.
2. Establish user profiles, provide aperiodic follow-up, communication, and tracking services to users, trust and cooperate with each other, and ensure safe production throughout the lifecycle of furnace.
2. Establish user profiles, provide aperiodic follow-up, communication, and tracking services to users, trust and cooperate with each other, and ensure safe production throughout the lifecycle of furnace.